SHOPPING ONLINE

ACCOUNT INFORMATION

PAYMENT OPTIONS

CONTACT US

SHIPPING & RETURNS


SHOPPING ONLINE

Searching for products

To find your favorite HealthBeBeauty product or explore new that you will love, use the following searching functionalities:

  1. YOU: At Health Be Beauty we introduce the innovative YOU area at which you can choose between the Man, Woman, Child, Infand, Pregnant and Senior categories and see the personalized products’ suggestions that we have for you.
  1. Search by product: Type a product name, or category in the Search box at the upper right of any page of healthbebauty.com to get a list of products that match your search. Each product is listed with a picture, price and other details. Search tips: If you're not getting the search results you expected, please check the spelling of the item. Or type multiple words to focus your search.
  2. Search by product category: Search step-by-step and find the products you prefer selecting the product category of your interest at the top of any page. Each product category contains a number of sub-categories to refine the category content. The sub-categories are displayed on the left-hand side.
  3. Search by concern: Find products appropriate for your special needs and concerns by selecting the appropriate sub-category on the left-hand side under product categories.

 

How to shop online
Welcome to HealthBeBeauty online store. Shopping is easy, convenient and secure. Simply select the product you want to purchase and follow the instructions below:

  • Step One: Select the desired quantity, size or shade and click “add to basket”.
  • Step Two: When you've completed shopping, click the “Checkout” button, which is found on each page. Then, simply follow the instructions to checkout and complete your order. Please note that you may change the contents or edit the quantities of items in your shopping cart until you click “Complete Purchase.” After clicking “Complete Purchase” your order will be processed.
  • Step Three: After your order has been submitted, a Thank You page will be displayed and your order number will be provided. You will also receive an email confirmation shortly after your order has been submitted (please check both junk mail and inbox). If your email confirmation does not arrive within 24 hours after you have placed your order, please contact us via email for assistance.

If you have any questions or concerns when placing an order or if you wish to inquire about a previously placed order, please email us. For fastest service, please have your order number available.

 

Shopping Basket


Click on “My Cart” on the upper right side of any page of healthbebeauty.com to display a list of items you selected to purchase, the selected quantities of each item, and the total cost of the purchase. You may remove items or change the quantities ordered in this area.

If you wish to delete an item from your Shopping Cart, simply go to “My Cart” and select the “Delete” button. The item will be removed from your shopping cart.

 

Item availability
If an item is not available, you will be notified on its product page. If you wish you can add the product to the Basket and will let you know the delivery time via email.  If you have any further questions on out of stock items, please contact HealthBeBeauty via email at healthbebeauty.com.

Promotion codes
As soon as you become a member of our website you start collecting points. At a completion of a number of points we are rewarding you with a promotional voucher which you can use at any order you make in our site. To redeem promotion voucher, simply enter your promotion code in the text box marked “Discount Coupon” on the Order  page during the Checkout process

Please Note: Promotion codes are case sensitive and should be entered exactly as they appear. Only one promotion code may be used per online order.

Sales tax
All prices indicated for products available via the Website are inclusive of VAT (where applicable) at the current rates and are exclusive of shipping charges. The total cost of your order is the price of the products ordered including VAT and shipping charges as set out in the Shipping information section of the Website.

PAYMENT OPTIONS

Credit / Debit Card
HealthBeBeauty accepts Visa and Mastercard credit cards. Entering credit card information on this site is secure. All order information is encrypted in order to protect credit card information submitted during the checkout process. For security purposes, your billing name and address must match the credit card information used for payment.

If your credit card is declined your order cannot be processed and you will see an automatic message on your screen.

Payment on Delivery

For orders with shipping address in Greece you have also the option to pay the amount and shipping costs of your order on the delivery. Please note that this service is charged with 2 additional euros by our Courier partner.

 

PayPal

PayPal acts like a digital wallet where you can securely store all your payment options, such as your bank account and credit card. When you want to make a payment, you don't have to pull out your credit card or type your billing info every time.

Simply click on the PayPal checkout button, log in to your PayPal account, and select your preferred payment method. We'll complete the payment process—without sharing your info with merchants and sellers.

 

Bank Transfer

For all the orders with any shipping address you have the option to transfer the amount of your order, including any additional shipping costs, at our Bank Account. Just choose ‘Bank Transfer’ and you’ll see the details of this method.

 

Security online

At HealthBeBeuaty , we understand how important security is to you. Therefore, all orders placed on healthbebeauty.com are encrypted using Secure Socket Layer (SSL) encryption technology to protect any credit card information that is submitted at the time of the order.

ACCOUNT INFORMATION

How to create an account
To register and create an account with HealthBeBeauty, click here and fill in the required fields with your personal information. All of the personal information you provide will be held in accordance with our Privacy Policy and Terms of Use.

As a Registered Member you will receive exclusive benefits only available when you shop online:

  • Exclusive Membership Vouchers
  • Favorites List — create a list of your favorite HealthBeBeauty products. We will keep them on file for future visits and convenient shopping.
  • New Products — you will receive HealthBeBeauty email news highlighting what's new at HealthBeBeauty .com. Be the first to know about product launches, exciting new trends, online shopping offers and helpful tips to keep you looking and feeling great.
  • Fast Checkout — by storing your billing and shipping information – HealthBeBeauty can make shopping quicker and easier.

Forgot your password?
In case you have forgotten your password, please do the following steps:

  1. Click on “Login”
  2. Click on “Forgot my Password
  3. Enter your email address (the one you used for your registration) and click on “Continue”
  4. Please check your email and follow the link to create a new password.
  5. You will receive an email from HealthBeBeauty with your new password and directions on how to login.
  6. Enter your new password.
  7. You can change your password to something that you will remember more easy by clicking at ‘Change Password’ at the menu on the left of the page.

Update your account information
Click on My Account after having logged in. You can edit your account information from ‘Edit Profile’ choice at the left menu.

 

Unsubscribe from mailing list
If you no longer wish to receive emails from HealthBeBeauty, you may click the unsubscribe link at the bottom of an email we have sent you.

CONTACT US

Should you at any point in time and for any reason whatsoever require to contact us, you may do so by telephone +30 210 8040701, +30 6936134031  9:00 - 22:00 (GMT +2 hours) or email info@healthbebeuaty.com, or by post at Pagonopoulou Eleni Pharmacy, Pentelis Avenue 69 Vrilissia, Athens, Greece, Postal Code: 15235

 

You may also visit us at Pagonopoulou Eleni Pharmacy, Pentelis Avenue 69 Vrilissia, Athens, Greece, Postal Code: 15235


Shipping & Returns

DELIVERY AND SHIPPING POLICY

Greece

Your order will be delivered at HealthBeBeauty’s premises (Pentelis Avenue 69 Vrilissia, Athens, Greece, Postal Code: 15235) and will be shipped upon your request to the shipping address you have indicated when submitting your order. All orders are processed, delivered and shipped on business days only (i.e. Monday to Friday). Orders submitted on Saturdays, Sundays or public holidays will be processed the following workday. Shipping charges for orders up to 2 or 3 Kg, based on the shipping address, are born by the client and appear during checkout according to the following table. For additional Kilos the charges are according to the table below and customers will be informed per case through e-mail during the order processing by HealthBeBeauty

Next day Express Service

Charges

(€ up to / Kg)

Charges

(per each     addtional Kg)

Indicative Delivery time (Working Days)

Athens

2.5 €  / 3Kg

0,6 €  / Kg

1

Attica

2.5 €  / 3Kg

0,6 €  / Kg

1-2

Land Destinations

3 €  / 3Kg

0,8 €  / Kg

1-2

Islands

3 €  / 3Kg

1 €  / Kg

1-3

Areas with access difficulties

8 €  / 2Kg

2,7 €  / Kg

1-5

 

Other Countries

Orders placed at www.healthbebeuaty.com, with shipping address outside Greece, and up to 2 Kg, will be processed according to the following table and will be automatically calculated at checkout. For additional Kg, customers will be informed per case for any extra fee through e-mail while the order is processed by HealthBeBeauty. In case a customer is not willing to accept the extra fee, is possible to cancel the order.

Country Charges    (€ up to2 Kg) Indicative Delivery time (Working Days)
Albania 15 €  / 2Kg 2-3
Cyprus 18 €  / 2Kg 2
Bulgaria 18 €  / 2Kg 2
Austria
21 €  / 2Kg 1
Belgium 21 €  / 2Kg 1
France 21 €  / 2Kg 1
Denmark 21 €  / 2Kg 1
UK 21 €  / 2Kg 1
Italy
21 €  / 2Kg 1
Netherlands 21 €  / 2Kg 1
Luxembourg21 €  / 2Kg
1
Czech Republic 21 €  / 2Kg 1
Romania 21 €  / 2Kg 1
Estonia 27 €  / 2Kg 1
Lithuania 27 €  / 2Kg 1
Filandia 27 €  / 2Kg 1
Latvia 27 €  / 2Kg 1
Hungary 27 €  / 2Kg 1
Malta 27 €  / 2Kg 1
Ireland 27 €  / 2Kg 1
Slovakia 27 €  / 2Kg 1
Slovenia
27 €  / 2Kg 1
Spain 27 €  / 2Kg 1
Armenia 18 €  / 2Kg 3 -10
Ukraine 18 €  / 2Kg 3 -10

Georgia

18 €  / 2Kg 3 -10
Other Countries
31 €  / 2Kg 3 -10

RETURN POLICY

We check for any defects or for bad quality of products provided to our customers. All products are carefully packed and dispatched in excellent condition. However, if your order contains a damaged item you may return the product free of charge (excluding shipping charges) and we will make all possible efforts to replace it or else will reimburse you. Should your order be missing an item, please email us at info@healthbebeuaty.com and provide us with your invoice number so that we may rectify the problem.

You may also wish to return your order (in part of whole) within 14 days from shipping without needing to provide any justification. In this case you shall be reimbursed in the same way as you paid for your order and shall only pay for shipping costs of returned products. Any products for return shall be shipped to the following address Pharmacy Eleni Pagonopoulou, Pentelis Avenue 69 Vrilissia, Athens, Greece, Postal Code: 15235 accompanied by the relevant return form, provided that the items returned are in their initial packaging.




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